Organizations into  Service and Maintenance industry needs to continuously examine and keep track of jobs assigned to them. This is what e-Desk does most efficiently. Being a web-based application, all the updated information can be accessed with a click of button. As e-Desk is an Always Up Support System for any organization in Service and Maintenance industry, it provides the status of all jobs at any given point of time to give the best services to the esteemed customers.

Features of e*Desk

Web Based Help desk software to support Help desk centers supporting large installed base worldwide. This application is easy to install, simple to use & highly customizable and developed using open source technologies. It increases the efficiency. It has all the basic features of any help desk software should have plus few more which makes it unique & mandatory for any Help desk centers. The features are as follows.